Upon placing your order, please allow up to 12 weeks for delivery. If our team needs to source gemstones, we will promptly notify you of any significant changes in specifications compared to those provided online.
Client Services
We treat our Clients the way we would like to be treated – with respect, honesty and integrity. These ideals are the foundation of our business and help us build lasting relationships. We offer exceptional personalised services.
After Sales
Once you have purchased a piece of Blacklock jewellery, we are committed to providing ongoing services beyond the sale. Benefit from our cleaning, setting checking, and other services to maintain your jewellery's brilliance and integrity.
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Appointments
We love meeting Clients and building lasting relationships - we offer phone, virtual and face to face appointments at times that suit you. We operate a 'by appointment' policy to ensure the dedicated personal service you would expect. Please follow the appointment booking process.
book appointment
Guide to Shopping
Client care is of utmost importance to us. Please view our Guide to Shopping which provides details on how to use this website, the services we offer, placing orders and much more.
guide to shopping